User Guide
Merrivox — Your Complete Guide
Everything you need to subscribe, stream, and manage your account. Take it one tab at a time.
Why Create an Account?
You can browse the site without an account, but registering gives you the full Merrivox experience.
Creating Your Account
Sign up in under a minute with your email and a password.
Go to the Register page
Click Get Started in the top menu, or use the link in any invitation email from Merrivox.
Enter your email and a password
Use the email address we already have on file for you — this links your account to your existing subscription automatically. Choose a password you'll remember.
Confirm with the verification code
We send a 6-digit code to your email. Type it in to verify your address. Didn't get it? Use the Resend code link after a minute.
You're in!
Your account is ready. You'll be taken to your Customer Vault, where you can finish filling in your contact details and start exploring.
Signing In
Access your vault from any page on the site.
Click Sign In in the top menu
The sign-in page opens from any page on the site.
Enter your email and password
Use the details you registered with. Tick Remember me to stay logged in on this device.
You're taken to your vault
From there you can manage subscriptions, download apps, browse content, and get support — all in one place.
Forgotten Your Password?
Reset it in three quick steps.
On the sign-in page, click Forgot Password
Enter the email you registered with.
Check your email for a reset link
Click the link in the email and enter a new password. The link expires after a short time, so use it promptly.
Sign in with your new password
You're all set.
Multi-Language Support
The entire Merrivox site is available in 9 languages — English, Greek, Russian, Polish, German, Arabic, Turkish, Hindi and Nepali.
Switch language anytime
Tap the flag icon in the top menu to open the language dropdown. Each language shows its country flag for easy identification. Pick your language and the entire site updates instantly — navigation, content, forms and the user guide.
Arabic with right-to-left support
When you select Arabic, the entire layout flips to right-to-left automatically, including navigation, text and forms — no extra setup needed.